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When Alien was first released in 1979, it became an instant cult classic, featuring one of the most terrifying creatures in science fiction history—the xenomorph. Own a piece of cinema history with this highly-detailed scale replica.
This cutting mat is the perfect accessory to help you construct your model with precision and provides an excellent work surface.
This vintage-style collector’s item is a wonderful addition to any room and will complement your incredible finished model.
Receive this fantastic 17cm tall Alien figurine exclusive to the collection, brilliantly rendered and hand-painted.
Your high-quality model is a replica of the xenomorph, and includes incredible features.
Easy to follow, illustrated instructions can be found on the website, so you can download them and start building your model wherever you are!
Below are the most frequently asked questions which we have answered. Please check here before you get in contact with us, as you may find we have already answered your question.
What is the Alien collection?
The collection gives you everything you need to build the iconic Alien Xenomorph in 1:2 scale. In each pack, you will receive kits with parts to build your model. Assembly instructions for each pack will be available online and can be downloaded at any time. Need more help? You can find additional video steps and tips here.
What are the model’s specifications?
How does this subscription work?
The Alien Xenomorph is complete in 100 kits split across 13 packs.
Collection Plans
STANDARD SPECIAL OFFER PLAN
FULL KIT PLAN
How much does each pack cost?
STANDARD SPECIAL OFFER PLAN
FULL KIT PLAN
How often do I receive my deliveries?
You will receive a delivery every four weeks, unless you opted for the FULL KIT PLAN which you will receive in one delivery.
Are postage and packaging costs added to the purchase price?
STANDARD SPECIAL OFFER PLAN
FULL KIT PLAN
Where can I get the assembly guides?
All assembly guides will be published here. They can be viewed and downloaded for free at any time. If you have difficulties downloading the files, please contact our Customer Service Team.
How can I get copies if I live outside the UK?
We are sorry, but at the moment we cannot send copies outside the UK.
Customers from the USA please click here to visit the USA website.
How do I subscribe?
You can subscribe in 2 ways: online or by telephone on 0344 892 7205.
What payment methods are available?
Direct Debit, Visa, Mastercard, PayPal.
Have you received my subscription request - I have not had confirmation?
If you have subscribed online, you will receive a confirmation email followed by your welcome letter, both will be sent within 24 hours of placing your order. If you do not receive this email, please contact our Customer Service Team since there may have been a problem receiving your order, or an error with the email address used on your order form. If you subscribe via post or phone, you will receive a confirmation welcome letter within seven days of us receiving your request to subscribe. This contains your order reference number and details of your subscription. If you haven't received a welcome letter after 10 days, then please contact our Customer Service Team. If you email the team, please include your name in the subject line.
When will I receive my superb free gifts?
STANDARD SPECIAL OFFER PLAN
FULL KIT PLAN
How do I cancel my subscription?
STANDARD SPECIAL OFFER PLAN
You can cancel at any time by giving 28 days’ notice - please contact our Customer Service Team via telephone, post or email. If you contact the team by writing, please include your name and subscription reference. You can also cancel your subscription online if you have a Hachette Partworks online account.
Can I get the free subscription gifts without subscribing?
No, sorry, but if you’d like to subscribe you can do so via our 'subscribe' page.
I have not received all my packs or gifts; how can you help?
We are sorry to hear that. If you have recently subscribed, please allow up to 28 days for the delivery of your first parcel. Our Customer Service Team can resolve this for you, please just get in touch using one of the methods in the contact section. If you email the team, please include your name and subscription number in the subject line.
How do I return a pack?
If you subscribe and decide for whatever reason not to keep a received pack, you must send it back unopened within 14 days following the receipt of your dispatch to the following address:
Alien
Staci
Swift Park
Old Leicester Road
Rugby
CV21 1DZ
Please include your subscription number with your parcel. A parcel kept more than 14 days means acceptance and the invoice should be paid promptly.
Why have I received the wrong pack?
We will replace all your packs with the correct ones. In order for us to arrange for a replacement, please contact our Customer Service Team via phone or email. If you email the team, please include your name and subscription reference in the subject line.
Is this collection available in shops?
No, this collection is available via subscription only.
What should I do if I receive a damaged issue?
We replace any damaged pack free of charge. Just send us back your damaged pack and contact our Customer Service Team. It might be also a good idea to mention the problem to Royal Mail.
Why can't I get through on the telephone number given?
We have lots of lines and staff dedicated to helping you, but they can be busy at peak times so please keep trying. Alternatively, please email our Customer Services Team at alien@hachette-service.com.
I cannot access some of the website pages. What can I do?
It may be a temporary problem, so please click refresh to reload the page. If you are experiencing problems getting through to the secure order area when trying to place a subscription, please get in touch with our Customer Service Team using one of the methods in the contact section.
Email our customer service team: alien@hachette-service.com
Write to our Customer Service Centre at:
Alien, Unit 4, Pullman Business Park, Pullman Way, Ringwood, Hampshire, BH24 1HD